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I share all my sporadic and toilet thoughts in here, because I am random like that.

Nov
25 2013

Flea markets are fulfilling, but tiring.

So I participated in what is (hopefully) my last ever flea market. Not because it was a bad experience. But it was tedious, tiresome and absolutely dusty. And on top of that, I was into my 8th consecutive day of running a fever.

The flea market venue was at Level 6 of Lucky Plaza, with ForFleaSake as the organizer. Venue wise, it was in this old, rather unkempt warehouse-like area which was extremely dusty. All of us were wearing face masks and yet we were still sneezing our noses off. It was that bad. (Warning: face masks are a must should you ever do a flea at this place.) I don’t quite see how it justifies a booth rental of $100/table.

But venue aside, let’s talk about sales.

This time round, I went with a slightly different mentality. Formerly, I’d attend each flea market with the intention to maximize the amount of moolah I could earn per item. I had this mentality for the past 5 flea markets I took part in and eventually realized the hard way that I was simply spoiling the fun of flea markets both for the shoppers and myself.

For the shoppers, the thrill is in the hunt for good, cheap buys. And as a seller, most of us go with the intention of clearing our wardrobes of clothes which would otherwise be left sitting there for months or even years. People are offering you cash to get all these junk out of your rooms. LET THEM. For you, the thrill is going home with an empty suitcase.

The clientele of this particular flea market is 90% Filipinos and the remaining 10% comprising a mix of local youths and young adults. Normally, this makes for a rather cheapskate crowd with weak buying-power – but not if you shift your perspective a little.

Indeed, it is ridiculous how they’d bargain for an item to be $2 when you’re selling it at an already low price of $5. Or how they’d be bargaining for $1 when you’ve already dropped your price to $2 before. I still faced this today (some things never change), but I was trying to look past all that.

Instead, I chatted with some of them to learn more about them and discovered that hey, these people don’t necessarily bargain because they are trying to get cheap fashion buys for themselves or to resell elsewhere.

Like this lady whom I offered a mirror to, who rejected me gently, informing me that she was “choosing clothes to put in my box to send to my family back home”.

And this other young-looking Filipino who sheepishly told me that she liked my clothing because she has a young daughter who has the same style as me. She wanted to get some for her because “she would really like it.”

As soon as I heard their stories, I began slashing my prices like crazy just for them. There’s no greater satisfaction knowing that my things are going to people who will appreciate them. And that counts a lot more than an additional dollar’s earnings or two.

The latter Filipino also brought several of her friends (who eventually became customers) to my booth because “I was nice and she really liked me”.

These people are not cheapskates. Most of these Filipinos are maids on their off-day and here they are, spending their hard-earned money on things for their families back home. And it’s not like they earn a lot to begin with. (Three digit monthly salary, anyone?) These people are amazingly generous. And they bargain because they only have this amount of money, and they want to use this amount to send as many things back as possible.

Of course, I’m not speaking for the obviously rich people who flaunt their branded handbags and refuse to spend $2 more on your brand-new dress. (I didn’t manage to speak to them to learn about their stories – not that they’d even want to talk to me anyway. :P) But for them, they’re still in the thrill of a good bargain-chase. We can’t fault them (too much) for that I guess.

As for how I performed today, I went with a huge luggage full of clothes, shoes and bags and returned home with an empty suitcase and only around 75 buckeroos for my time and effort (after deducting the booth rental price, split among 3 friends and myself). Still, I’m amazingly happy.

But I’m so physically tired I don’t think I ever want to do this again.

Oct
29 2011

11:59 PM

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Running a successful flea market stall

I participated in today’s flea market as a seller with the best friend … to a pleasantly shocking response. We pulled in a combined amount of slightly over $350, way above what we had expected.

The day began with me being completely unoptimistic. Based on my last flea market booth-ownership experience(s), I barely made enough to cover the rental, mostly because of mistakes such as poor location, or wrong pricing. After today, I realized that running a successful booth at a flea market requires a good mix of several factors.

I guess we finally nailed it today.

Hello from our booth!
Hello from our booth @ the flea.

Location and Timing
Today’s flea market was located right in the heart of town. And with it being the Halloween weekend, the crowd was twice (or even thrice) as strong. The booth rental was much more expensive than usual (I paid $55, while the market rate is usually about $35-$45), but it’s well worth it. You’re paying for a prime location, where the heart of all activity is. Crowds are almost a given since the flea market is so easily discoverable (and accessible).

The previous flea market I took part in had a much cheaper rent, but the location was so out of the way that it required a shuttle bus (with an extremely irregular frequency) to take people there. Rent was so much cheaper, but I barely covered it.

We should bring the flea market to the people. Not bring the people to the flea market. Because if it’s the latter case, no one would bother. There’s so many other good (central and accessible) places to shop in Singapore anyway. Something’s seriously wrong.

Be Selective Of What You Sell (To Minimize Distractions)
Most people set up booths with the mentality that they should try to sell every single item they want to get rid of – regardless of condition.

But what you sell plays a very big part in defining the impression others have of your booth. If it’s overrun with old, faded and graying stuff (which I saw plenty of), it’s going to be a big fat turn-off.

No, people are not going to buy them. Not even if you price it at $3.

When people are put off by all the graying stuff in your so-called “bargain bin”, they won’t stop to look at the rest of your (slightly more decent) stuff. They would probably be more drawn to the booth next to you hawking clothes that look much newer.

Select your items with loads of discretion. This time round, we were much pickier about what we wanted to sell. We met four days prior to the flea market to go through our items carefully, picking out those that are old, grey, slightly torn or those with furring, packing them and sending them off to the Salvation Army.

While what’s left behind looked beyond decent.

The less clutter your have in your stall, the more people will stop at look at the things that actually matter. In flea markets, you’re not competing based on prices. You’re competing for attention at the most basic level.

By narrowing your items down to the most decent, resalable ones, it already means that your potential buyers will be less distracted by the sight of that old graying shirt sitting in your bargain bin, or that old dress which you’re so emotionally attached to (when it’s basically junk in other people’s eyes).

Pricing
A very, very tricky aspect here. Even with the right stuff, pricing them too high will still put them off. While pricing them too low … well, buyers will be much happier. But will you be?

When pricing items, put yourself in the shoes of shopper at a flea market. (By even participating in a flea market as a seller, I would assume you would have at least shopped at a flea market before!) The word ‘flea market’ already puts people in the ‘bargain hunting’ frame of mind. With flea markets (usually) being held at open-aired warehouse-like environments, it further affirms potential buyers’ expectations of prices to be much lower.

If there’s the occasional exclusive item (eg. a brand new branded handbag) you’re not willing to sell at typical flea market prices, don’t even take it along. (We should aim to reduce distractions, remember?)

If your prices are set too high, there’s a huge mismatch between your prices and the buyers’ price expectations, and they will simply get miffed and move on. When the discrepancy in price expectations are huge, they won’t even bother to bargain. (They’d already be thinking they won’t have a chance of getting the price down to what they’d expect.)

The smaller the discrepancy in price expectations, the higher the chances of them stopping to at least negotiate with you. (Aha! Any communication opportunity with a buyer is a good opportunity, because you are at least given a chance to turn things in your favour!)

Needless to day, there’ll always be the odd joker who will ask for exorbitant price reductions.

There’s no hard and fast rule to pricing for sure, and a lot of it relies on instincts. And your instincts will definitely warn you when someone’s going to far with the bargaining, and that is when you let the person down gently. (Unless, you’re real desperate to clear what you’re selling.)

Keep Your Stall Layout Simple
You don’t need bright, flashy signage to catch people’s attention to your booth. All you have to do is to keep it simple.

Remember what I talked about earlier about minimizing distractions? Well, you’ve already narrowed your items down to the best ones (which you know you’d be interested to look at if you are in your buyer’s shoes). That’s a good starting point, because people will actually be drawn to your booth by the (comparatively better) stuff you sell.

Next, it’s giving people the information they want upfront.

Individually tagging items with odd-numbered prices is tedious and does not guarantee results. (Not to mention the unnecessary logistics required to calculate and distribute odd-numbered amounts at the end of the day, especially if you’re sharing a booth with a friend.)

Instead, big, clearly written signs with the prices should be displayed. It also helps if you group your items based on price – such as $5 items, $10 items and $15 items – so your potential buyers can simply zoom into the price range they are looking out for.

More importantly, keep your items accessible.

Your potential buyers should be able to browse your items with ease. This means not hiding your rack at some secluded corner thinking your buyers would “simply walk in and look at your stuff”, because they won’t.

This also means not overloading your rack with clothing to the point where browsing actually requires some physical exertion. (Ever experienced a time where you’re browsing through an extremely tightly-packed rack of clothing at a sale? Not very pleasant, ain’t it?)

——————–

Well, hope these take-aways helped, especially if you want a flea market stall of your own someday.

Oh, and one more thing.

Remember that you would always meet idiots. Every flea market will have its fair share of cheapskates (there’s a huge difference between a ‘bargain hunter’ and an ‘outright cheapskate’) who would request for ridiculous discounts, and you should definitely expect to meet people like that.

It’s up to you whether you want to relent. But let me share my story.

I mistakenly gave too large a discount to this Filipino buyer right at the beginning. (I sold her four items with an original combined price of $45, at $32.) Subsequently, she kept returning to my booth to request more and more discounts which irked me like crazy. Certainly, you wouldn’t want to be giving huge discounts for the entire day, do you? You’re going to start an unwanted trend.

Eventually, I drove her away by naming a ridiculously exorbitant price to a jacket she requested for. She shot me a disgusted look and went away, never to be seen again.

It gave me more time to deal with more pleasant, accommodating customers. Oh, the bliss.

Your call. (;

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